I was very close to not coming to class tonight, but I've rallied - I finally figured adding stress about missing a class isn't going to help my already stressed out head! 

This week, I finally attended GE's CAP (Change Acceleration Process) training - One of our many toolkits of GE-speak for working through projects.  This is an important one, for me, though.  I work with such a diverse group and many of the people out there are not happy with the direction we're going.  In the past, rolling out a project, I would brace myself for the week of fall-out after the Go-Live.  This training provided a lot of tools for working through the issues ahead of time and preparing myself for the nay-sayers and troublemakers.

I think the most interesting tool, for me, was the Three Ds - Data, Demonstrate, Demand - essentially saying that people are going to be influenced by one of these three types of pitches - Myself, being a Data person, the numbers talk to me and it's hard to see why anyone would argue with that - but some like to have it made personal into the story they can relate to, and some look towards leadership or customer request, etc to be really convinced, and you may have to change your message to help talk to the larger audience.  It reminds me back to my education days, and the individual learning styles.

4/22/2008 4:27:09 PM (Central Standard Time, UTC-06:00)    Comments [0] Trackback